The rising use of shared service centers for processing human resource transactions has been one of the most striking changes in the corporate landscape in recent years.
HR shared services aim to realize economies of scale and achieve service standardization by consolidating HR transaction processing in one place.
Shared services can also help to create a customer service 'engine' within HR - increasing the accuracy of employee information, boosting the speed of HR response, enabling greater access to HR services, and ultimately improving employee satisfaction.
What is more, HR shared services routinely provide organizations with a reduction of between 30% and 50% on their HR cost base.
CDP can help you identify and develop the right operating model for your HR shared service center - and bring to bear the project management skills to make it happen. |